Guest Satisfaction Survey

Overall Experience

Please rate your overall satisfaction with your most recent stay at this hotel: Very SatisfiedSomewhat SatisfiedNeitherSomewhat DissatisfiedVery Dissatisfied

How likely would you be to recommend this hotel to a friend planning to visit the area? Definitely WouldSomewhat SatisfiedMight or Might NotProbably Would NotDefinitely Would Not

How likely would you be to stay at this hotel if you were returning to the area? Definitely WouldSomewhat SatisfiedMight or Might NotProbably Would NotDefinitely Would Not

Thinking about your overall experience at this hotel and what you paid, how would you rate the value you received for the money? Was it worth it? Much More Than You PaidSomewhat More Than You PaidAbout What You PaidSomewhat Less Than You PaidMuch Less Than You Paid

Compared to other similarly priced hotels, how would you rate Hotel Roger Williams overall? Much BetterSomewhat BetterAbout the SameSomewhat WorseMuch WorseNot Applicable

Overall Impression

Please rate your experience at Hotel Roger Williams on the following:

Please rate your experience with associates at Hotel Roger Williams on the following:

About the Guest Room and Room Furnishings

Please rate your experience at Hotel Roger Williams on the following:

Please rate your experience at Hotel Roger Williams on the following:

Dining Facilities and Service

Please rate your overall dining experience if you dined in a restaurant at Hotel Roger Williams during your stay:

If you ordered room service at Hotel Roger Williams please rate the following:

Leisure and Fitness Facilities

Please rate your experience at Hotel Roger Williams on the following:

Meeting Rooms & Services

Please rate your experience at Hotel Roger Williams if you attended an event at this hotel during your stay:

Problem Resolution

During your stay did you experience any problems?Select: No Yes

Please elaborate. Did the problem get resolved during your stay?

About You

What was the primary reason for this stay?Select: Business Pleasure/Leisure Both

Gender:Select: Male Female

Age:

We would appreciate any suggestions you might have as we continue to improve our hotel:

*First Name:

*Last Name:

*Phone:

*Email:

Date of Stay:

Room #: