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How Did You Enjoy Your Stay at The Roger?

The Roger New York strives to make your stay at our /room/">Flatiron NYC hotel as satisfying as possible. Please take a moment to complete this guest satisfaction survey and let us know what you think of The Roger, the premier choice near Madison Square Park. Your comments are important to us, and we appreciate you taking the time to share them.

Overall Experience

Please rate your overall satisfaction with your most recent stay at this hotel:

How likely would you be to recommend this hotel to a friend planning to visit the area?

How likely would you be to stay at this hotel if you were returning to the area?

Thinking about your overall experience at this hotel and what you paid, how would you rate the value you received for the money? Was it worth it?

Compared to other similarly priced hotels, how would you rate Hotel Roger Williams overall?

Overall Impression

Please rate your experience at Hotel Roger Williams on the following:

Overall service received

Overall physical condition of this hotel

Appearance of hotel exterior

Condition of lobby and reception area

Condition of lobby and reception area

Please rate your experience with associates at Hotel Roger Williams on the following:

Responsiveness to your needs

Professional, courteous attitude

Professional appearance

Knowledge about hotel and local area

Speed of check-in process

About the Guest Room and Room Furnishings

Please rate your experience at Hotel Roger Williams on the following:

Overall cleanliness of guest room

Overall physical condition of room

Cleanliness and condition of bedding

Comfort of mattress

Comfort of pillows

Cleanliness and condition of carpet

Condition and function of drapes

Function

Overall operation of heating

Ease of using Internet service

Overall workspace

Lighting in guest room

Feeling of safety and security

Bathroom cleanliness

Physical condition of bathroom

Selection & Lighting in bathroom

Your night?s sleep

Please rate your experience at Hotel Roger Williams on the following:

How did your quality of sleep for this stay compare to similarly priced hotels?

Dining Facilities and Service

Dining Facilities and Service

Please rate your overall dining experience if you dined in a restaurant at Hotel Roger Williams during your stay:

Overall dining experience at breakfast

If you ordered room service at Hotel Roger Williams please rate the following:

Overall room service experience

Timeliness of order

Food Temperature

Leisure and Fitness Facilities

Please rate your experience at Hotel Roger Williams on the following:

Selection of fitness equipment

Condition of fitness equipment

Meeting Rooms & Services

Please rate your experience at Hotel Roger Williams if you attended an event at this hotel during your stay:

Comfort of event rooms

Quality of food served at event

Problem Resolution

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